Port Townsend Food Bank Logistics and People Manager 

If you love:

• Working with kind, courteous people who want to serve their community and make it thrive

• Leading by example

• Leveraging the power of community organizations, volunteer talents, and new opportunities to connect resources to needs

You will love this job!

Come help us support the community!  The All-Volunteer team at the Port Townsend Food Bank helps hundreds of families every month by working together to provide food to those in need in an equitable manner without discrimination. 

Location: Port Townsend, WA 

Summary:
The position is designed to provide support to the food bank program at Port Townsend.  This job provides guidance and direction to volunteer staff. The Manager reports to the Executive Director of JCFBA with co-reporting responsibilities to lead volunteers within the food bank. 

This is an at-will contract position with an hourly rate of $25.00.

The average work week is 30-35 hours.

Responsibilities include: 

• Oversee daily operations.

• Maintain food inventory:

• Work with key volunteer leadership to facilitate weekly ordering of fresh and non-perishable food and supplies from multiple sources. 

• Utilize an inventory database to assist with food-related data and reports.

• Be knowledgeable about current food supplies and stock rotation.

• Volunteer interactions:

• Recruit, train, organize, assign, and supervise volunteers. 

• Serve as a resource to volunteers on policy and procedures regarding processing donations, food safety standards,  food bank best practices, client-focused customer service and on-site protocols.

• Schedule volunteers to ensure necessary food bank operations support .

• Ensure volunteers are engaged, motivated, supported, and properly trained.

• Ensure compliance with client-intake metrics, reporting and eligibility.

• Provide appropriate information and referrals to community resources as needed.

• Set the tone for culturally-sensitive and client-focused customer service for all food bank participants – clients and volunteers.

• Supervise and oversee food pick-ups and rescues from grocery stores, caterers, restaurants, bakeries, etc. Act as back-up driver if needed.

• Network within the larger community to develop relationships and become knowledgeable regarding available services. 

• Maintain a professional and positive working relationship with the board, clients, vendors, volunteers, and donors.

• Data collection and periodic preparation of summary reports for use by the Executive Director that can be shared with external partners or the community at large.

• Manage financial and purchasing records for the Food Bank.

Required Qualities and Skills:

• Communicates proactively, respectfully and listens well. 

• Comfortable with volunteers' autonomy/ownership of their own areas of responsibility.

• Collaborative and compassionate.

• Able to handle multiple simultaneous crises with self-confidence or assurance, especially when in a demanding situation.

• Responds to requests in a timely manner. 

• Has good teaching skills and is willing to learn.

• Has good time management skills.

Desired Qualifications:

• Experience with supervision and/or community service programs.

• Experience working with low-income families is helpful.

• Competency with Microsoft Office software (specifically word processing and spreadsheets).

• Familiarity mobile technology devices such as smartphones.

• Strong commitment to customer service with de-escalation or conflict resolution skills.

• Resident of east Jefferson County or able to relocate to the area.

Physical Demands: The physical demands and work environment described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities who are otherwise qualified to perform the essential functions.

• The work environment is primarily in an indoor setting with routine handling of
  freight-like deliveries at the food bank location and/or at warehouse setting.

• Must be able to frequently lift 50 pounds.  

• Work involves standing, walking, stooping, talking, reaching, sitting, bending, kneeling, climbing, grasping, hearing, using hands to handle, feel or operate objects, and reaching with hands and arms.

Licenses, certificates, & other requirements:

• Valid Washington Driver's license.

• Reliable personal transportation.

• Proof of automobile liability insurance.

• Must pass criminal background check.

Application Instructions:

• The application deadline for this position is June 20, 2024

• Along with your resume’ please be sure to include a brief cover letter telling us why you want to work for JCFBA and how this opportunity will further your professional and/or personal goals.  

• Please submit the requested information via email to vp@jcfba.org with the SUBJECT LINE: Port Townsend Food Bank Job Opportunity